Given the busy lifestyle that most people around the world lead today, especially the ones who run or own a company, it can get very difficult to judge the phone calls that we receive today. Moreover, if the calls are coming from an unknown number, then it becomes all the more difficult to decide. In such circumstances, applications which indicate the name and/or the location of the caller makes the user aware of the incoming call. This helps the user know the person on the other end of the call. This work is done by phone call trackers. These call-tracking software solutions allow the user to distinguish between the kind of phone calls they are receiving — whether the source is that of a print advertisement, an advertisement that would appear online, or is it a hyperlink from another website.

CallRail
This software company could be recommended to anyone as it is one of the finest phone call trackers for small businesses. This is due to the fact that it is the easiest to set up, its price is competitive, and it gives the customer highly-detailed call tracking data, including information like the source website and the level of keywords. The software which are designed for this kind of job are mostly similar as they identify where each caller came from, whether the concerned customer was there on a billboard, or whether they were referred to the caller by some website, and so on.

CallTrackingMetrics
Another phone call tracker software which is similar to CallRail is CallTrackingMetrics. However, this software offers added features, which are advanced. For example, the customer will be able to use CallTrackingMetrics to alter the existing phone number on their website to match the location of the visitor. This feature, which has been defined as geo-routing, proves to be very helpful for businesses that utilize the international market. This corresponds to the user’s ability to show their visitors a phone number from the home country of the visitor himself. This paid software also provides an advanced tool which is able to scan phone conversations which are in audio format, and then change them to written text.

Convirza
The unique thing about Convirza is that, more often than not, it turns out to be more expensive than the above two listed software. However, there is a big advantage which they provide. This phone call tracker offers call quality management features along with their traditional call tracking features. This complex and efficient software is also known to run sophisticated algorithms to figure out how a salesperson has performed over the period of one or more calls, and how probable is the caller to actually buy, whatever the salesperson was trying to sell.

So, now you can take your pick based on your needs and also your budget. Compare the different phone call trackers, gauge their convenience , and understand which features you really need, before you opt for a particular software.